Being an
astute businessman Gordon was always interested in new sources of
revenue for the radio stations. I think any smart licensee feels the
same way. Then, in 1965 he had a brainstorm. He was always envious
of the newspapers ability to capture millions of dollars not by the
usual and obvious display advertising but by the Classified Ads.
Just look at your daily paper, especially the Sunday editions, and
you’ll find page after page of ad revenues that are strictly
off-limits to broadcasters. “Off limits, Hell” I’m sure Gordon
thought. “Let’s go get some of that money with an all-ads station”.
After some discussion he assigned me the job of designing the
format. He was in the process of buying an FM station in Los
Angeles. We decided that the call letters would be K-ADS! What a
natural!
Those of you who are getting a bit gray around the temples will
recall that hated exercise we all went through called
“Ascertainment”. This was due during license renewal time as well as
being necessary for a new station. For the uninitiated,
“ascertainment” was a deliberate survey that the licensee or his
appointed representative conducted with a hundred or so members of
the general public. People like the Chief of Police, the Head of the
local Red Cross Chapter, the local ACLU people, labor unions, the
Mayor, the Boy Scout Council, etc, etc. The list was virtually
endless. We would meet one-on-one with these people to find out what
community problems they envisioned. Then later, back at the station
we would try to determine what kind of Public Affairs programming we
might provide to address these problems without screwing up our
basic format too badly. It was a booger!
Now in Los Angeles, the challenge was simply this. How do I get a
hundred or so community leaders to say that an all ads station was
really a keen idea? Hell, nobody had ever heard of an all ads
station. Therefore, I had to explain what an all ads station would
be, and then get them to tell me that that was a really great idea!
I recall meeting with the President of Rockwell Aviation in his
office out at LAX and putting words in his mouth. I suggested that
he might suddenly have a need for additional workers on the midnight
shift and K-ADS could get right on the air under our ”Help Wanted”
section and advertise those job openings immediately. I did the same
thing with the Red Cross. A disaster happens and the Red Cross needs
additional volunteers, etc. The Red Cross guy thought that would be
dandy! So I spent two weeks in Los Angeles conducting this
ascertainment survey with a ton of community leaders. Then it was
back to Dallas to put the whole thing into it’s proper form and
submit it to the FCC. You broadcasters might be interested in
knowing how we avoided listing any Public Affairs programming, any
religious programming, any news programming. It was really quite
simple albeit a bit gutsy. We simply told the Commission that all
the other L.A. stations were providing all that programming ad
nauseum, and the market didn’t need any more of it!
Sure enough, after a month or two we received permission from the
FCC to proceed by means of a one year, temporary license! No such
license had been granted before or since. It was another milestone
for McLendon!
So now I flew back to L.A. to hire the staff and design an
operational format.
Using the newspaper as a guide, I set the format up in the usual
categories. From 6:00 AM to 7:00 AM we featured “Help Wanted”. Since
we had no track record in sales, we initially stole the ads from the
Los Angeles papers. From 7:00 AM to 8:00 AM was “Used Cars” and the
various other categories appeared throughout the day. It was during
the Used Cars segment that a wee small voice kept gnawing at me, and
I couldn’t figure out why. I had this peculiar feeling that this
format, indeed this whole idea, wasn’t going to work at all. But
surely I must be wrong. Gordon McLendon had come up with this
concept and he was never wrong. He was Gordon McLendon after all! So
what was it that was bothering me? It hit me!
IN THE NEWSPAPER FORMAT, DUE TO IT’S VERY NATURE, THE EYE COULD
RE-READ AN AD, BUT IN RADIO THE EAR COULD NOT RE-HEAR THE AD BECAUSE
ONCE IT WAS BROADCAST IT WAS GONE, OUT IN THE ETHER THERE SOMEWHERE!
For example, let’s say you’re looking for a nice used Mustang
convertible. There are ten of them listed in the paper, which you
can read at your convenience. You settle down in your recliner and
slowly check ‘em off. The color, the year, the mileage, the price,
etc. After some considered comparisons your hand reaches for the
phone, and you start gathering more information from the owner.
There’s no way on the planet that you can do this via radio. First
of all, you would have to know that you must be listening between
7:00 and 8:00 AM (or whatever time we chose) but primarily, if you
heard an ad for that Mustang convertible and it somehow caught your
fancy, there is no way you could re-hear it because by that time
we’re out of the Mustang category and now were into Honda pick-ups!
I made my feelings known to Gordon, but for some strange reason he
didn’t agree with me. I don’t know if he was in denial or what. It
was now growing late in 1965. I had given notice of my pending
departure, since I had bought my first station, an AM and an FM, in
Canton, Ohio. And frankly, my mind was elsewhere.
So I left McLendon, but Gordon and I remained staunch friends for
the rest of his life. KADS died a natural death and that frequency
today is KOST.
So should you ever think that you might try for an all commercial
license, read this chapter over again or lie down and rest until
that feeling goes away!
Oh yes, one other embarrassing moment that was really blown out of
all proportion by many in broadcasting.
If you’re a Program Director or a General Manager perhaps you’ve
experienced what we used to call losing one’s “momentum”. Let’s say
you’ve put a new station on the air. The jingles just sparkle, the
jocks are witty and brief, the music policy is unmatched, the News
Department (Whatever happened to News Departments?) sounds
sensational but a couple of months deep into the format a certain
sameness creeps through the overall sound and, worst of all, it’s
reflected in the ratings! The station has lost its momentum and
something must be done and done quickly. Maybe you get a new jingle
package, change the jock’s shifts, move the news to the half-hour,
shorten the newscasts, launch a new promotional campaign calling
attention to “The All New KXXX”. All of this in an effort to
recapture that lost momentum. Gordon McLendon had this happen to him
at KTSA in San Antonio.
After much soul searching we decided a complete facelift was in
order. To attract the huge military population in San Antonio we
decided to drop the storied, old call sign of KTSA in favor of KAKI,
pronounced “khaki” the color of Army uniforms. Clever, right?
Well, maybe…and maybe not.
San Antonio had and still has an enormous Mexican-American
population who speak a lot of Spanish. And we were told by a few of
these people close to us, that “khaki” sounded an awful lot like
“ca-ca” which is Spanish for what the French call “merde” or what we
call (how can I put this?), er, ah, “defecation”. Frankly, I wasn’t
all that concerned because “khaki” with its hard “a” sound and with
an “e” sound at the end of it was a far cry from “ca-ca” with its
two soft “a” sounds but Gordon got nervous and decided, as we used
to say in the Air Force, to abort the mission. We switched back to
KTSA and life went on.
Then all the detractors came out of the woodwork. Broadcasters who
never had an original idea or the guts to implement it if they had ,
proceeded to make fun of McLendon and the KAKI story grew like Topsy
when it really never was that big in the first place. I was irate!
But now that I’m 300 years old and very wise I’ve seen this strange
behavior happen to others. Look at the present Rush Limbaugh
debacle. The little smug minds in the media are having a field day
about Limbaugh’s medical records. Here’s a man who virtually single
handedly saved AM radio from the junkyard being held up to public
ridicule. I guess it’s a chance to try to boost one’s own ego. So to
these detractors I say “What have you done in your career for the
betterment of broadcasting?”
The silence is deafening!