Excerpt #42 from the
long-awaited book that Chuck Blore has almost finished writing ...
www.chuckblore.com
Okay, Okay I Wrote the Book
Of all the ads we put in the trades, all the PR we
could buy or promote, the public appearances we made, the awards we won, nothing
even came close to having the impact on our company as that one specific
campaign ... Reach Out And Touch Someone. 'Reach Out’ was everywhere,
ubiquitous, omnipresent and, probably three or four more words which mean, you
couldn’t turn on the radio for more than thirty minutes without hearing one of
our spots. I remember asking one of the people from the Reach Out agency, what
kind of a budget they have. He said, “I don’t know. It gets bigger every month.”
Then, he added, “I do know that last year, talent ‘residuals’ alone were over a
million dollars.” Residuals were re-payments for spots they wanted to run for a
second or third cycle. That’s plus the new spots we were adding every quarter.
About half way through that eight year campaign the Reach Out agency
people came calling again, with several books of research. “We want to share
this information with you personally.” they said. And then, they proceeded to
show us the new ‘numbers.’ Wow! A complete national turn around.
America’s description of long distance calling no longer made reference the ‘big
bulge in their bill.’ Now, long distance was, “The only way to keep in close
touch with someone you love who is far away.” Even then, Don and I hadn’t
realized how that campaign, and how that emotional approach to advertising, had
spread. The impact of it really hit home when I was actually invited to have
dinner with ‘The Queen.’ Yep. That queen. Her Majesty, The Queen of England.
The British Broadcasting Company, The BBC, had, since it’s inception, been
non-commercial. I recall it being somewhere in the late sixties when, probably
having something to do with economic reality, they decided to change their ways
and allow commercial radio. I was absolutely stunned when I was invited to be a
‘Guest of the British Government,’ along with three others; an FCC Commissioner;
a commercial radio consultant; and Paul Frees, an extraordinary voice talent on
both commercials and cartoons. We were invited to come to England, as Guests of
The Queen; to speak to a gathering of British Broadcasters about commercial
radio and radio commercials. Then, that evening, to have dinner with ... Her
Majesty.
Over the years, we had used Paul Frees a few times on special kinds of spots and
realized in addition to his very real talent, he was a very real eccentric. Paul
would limit himself to five ‘gigs’ a day, allowing fifty minutes maximum at each
job; a fact his agent was very careful to make clear each time Paul was hired.
He was driven to each ‘gig’ by his personal chauffeur in a big black Bentley
Automobile. If Paul had not returned to the car in forty five minutes, the
chauffeur would come into the control room and stare at the clock.
At every session, Paul would pull me aside and ask me to use him on ‘some of
those Reach Out spots.’ He said to me more than once “I’d really like to do some
real acting.”. And more than once I said, we would. Yet, we didn’t call him
again until we needed an ... ‘Aging voice of the wind’ or maybe ... “A beautiful
princess with the voice of a pug puppy.”
When we got to England we rehearsed our presentation the day before we were to
do it for real. But, we rehearsed without Paul. I told everyone not to be
concerned, Paul could be strange, but I assured everyone, as far as I knew, Paul
had never not shown up for a ‘gig.’ Next day, we had a second run-through a
couple of hours before we were ‘on’. Still, no Paul. It was decided then, that I
would do both the creative and production segments, incorporating the
contributions Paul was to make. .
We were actually seated on stage, waiting for the curtain to rise, when Paul
finally showed. He quickly explained that he had met a girl on the plane to
England and they had fallen in love. Her name was Bonny. Instantly they knew it
was the real thing, but for some reason, they couldn’t get married in England.
So, they drove to Scotland, got married, and, “Really had to hurry to make it
back on time.” As I said, Paul could be weird, but he always showed up. Someone
ran for an extra chair and rearranged the stage as Paul and I re-rearranged our
presentation. It went beautifully, and at a Q and A after the session,
seventy-five percent of the questions were directed to Paul. He answered them in
as entertaining a manner as anyone I had ever seen. Sometimes changing voices
completely as much as two or three times to give one answer. There was no
question, Paul was a star.
There was one more rehearsal we all had to attend. Dinner with Her Majesty. We
had been warned to bring a Tuxedo, and all but Paul obliged. He said, “Hey
Chuck. Apologize to the Queen for me will you? This is my wedding night for
God’s sakes. Bonny and I are gonna drive back up to Scotland and stay in a
castle, where I’ll be the King.”
Well, I never did get quite close enough to The Queen to give her Paul’s
message. She was seated at the head table, and I was just one, among a hundred
British Broadcasters and their wives, who ... this is the part we rehearsed ...
lifted our glasses toward the head table and all-as-one said, “The Queen.” She
nodded and we sat. The dinner, which was really quite spectacular, lasted over
two hours, in the middle of which, we were all asked to stand once again. Our
guest of honor was leaving early.
Couple of years later, I was invited to speak with a small group, similar to the
London quartet, in Barcelona Spain. Judy and I were newly married and this was
to be a glorious honeymoon. Our flight was L.A. to N.Y., N.Y. to Lisbon, and
Lisbon to Barcelona. Problems started on the very first leg of our journey when
we heard, “Ladies and Gentleman, this is your Captain speaking. There is
unexpected turbulence in the New York area and we will be landing in Atlanta.”
What? Atlanta? So, a good part of the first night of our honeymoon was spent in
a very hot, sweaty Atlanta airport. And, we quickly learned that the turbulence
in the New York area had actually been a malfunctioning fuel gauge on our
airplane. We were finally put on another flight to New York ... without our
luggage. No worries, it was to be put on the very next flight and would catch up
with us before we left for Lisbon. Wrong. We got to New York just in time to
catch the Lisbon flight. Our luggage would follow. In Lisbon, we had a two hour
wait. We took a taxi tour of a lot of lovely statues and fountains but, when the
plane left for Barcelona, it was still ... sans suitcases.
We were to meet our little group in Barcelona at nine-thirty AM. Then, meet the
mayor of Barcelona at ten. Judy opted out, saying the clothes she wore for the
past twenty hours looked like crap, and I couldn’t really argue the point. I
explained my rumpled self to the group and they were all very empathetic. Then,
after a tour of his beautiful Barcelona, the mayor was going to present us to
the Spanish Broadcasters. No rehearsal this time. And this time was when we
really should have had several shots at it, because the audience was Spanish.
Only about ten percent of the people we were speaking to could speak English. We
were told this would not be a problem, because the entire audience would be
wearing earphones, through which everything would be translated. What a
disaster. Most of my presentation was pre-recorded and the tapes were in the
lost luggage. Then, an even bigger disaster. The suitcases did show up. Judy
called the Mayors office and someone from the Mayors office caught up to us and
explained that our luggage, and my presentation had arrived. The mayor sent for
it.
I had pre-recorded what was about a two minute, very funny I thought, intro to
my part of the presentation. It depended heavily on sound effects and people
talking over each other in significant segues. The segues made no sense if you
didn’t hear what both voices were saying and more importantly, the way it was
being said. With one Spanish speaking translator trying to communicate some
highly produced multi-voiced stuff, which he was hearing for the first time ...
the whole thing sucked! Then, after the produced opening ended with an
introduction to me ... there was no reaction at all ... everyone still seemed
kind of bewildered. No one knew what the hell they had just heard and the live
presentation very quickly died. As did I. I died over and over again, as
everything I did seemed to turn to a low grade kind of mud.
Humility is a wonderful thing, and boy, I was soaked in it ... or maybe it was
just the sweat.